Secrets Maroma Beach Riviera Cancun - Adults only

Fantastic stay at the hotel and all staff were very friendly and exceeded our expectations

Loved loved loved this place! Abosulty stunning and above and beyond in terms of customer service and facilities! There was always something to do....you never even need to leave the resort. There was a show or 2 every night and plenty of surprise activities/events during the day. Our concierge (Roberto) and the pool concierge (Alex) and server's (Daniel and Elliot) took amazing care of us! We felt so spoiled and blessed during our stay...we were sad to leave.

I can not say enough wonderful and amazing things about Secrets Maroma and Secrets overall . I could spend all day singing the praises of Maroma and Secrets Akumal but I am going to try to keep in short and to the point about my most recent trip to Maroma April 13th-19th . I have been going to Secrets since 2016 , my 1st 5 trips were to Akumal ( amazing too much to write) The past 3 I have decided to go to Maroma . They are pretty much both on the same level in all areas, its really a matter of personal preference and choice. For me now that I have been to Akumal , I just like being a bit closer to airport. So I have been going to Maroma. The rooms, service food are amazing at both resorts. I do like the gym and spa layout a bit better at Akumal , it’s a little newer and brighter. I am really into the going to the Spa and Gym , but they are both excellent. The treatments themselves were amazing. Akumal is just a bit nicer and newer the actually gym and Spa and the beach at Maroma is more of a classic Caribbean beach so it really depends what you want out of the trip. Neither resort will fail you as far as Service, Food and amazing grounds and rooms. Definitely go Preferred at both resorts , its worth the extra money, way to go, Definitely do a little hut bed at Maroma for day , I would like to mention a few staff members who made the experience even more amazing . Omar in preferred club check in and lounge for patiently organizing my requests for Bali beds and helping me extend my stay , also Antony in the entertainment team , was so wonderful and nice , extremely upbeat who was organizing and making Volley Ball fun and Eliezer and Julio at the Preferred Beach who really made the day at the beach. Cant wait to return for Thanksgiving 2022 and looking forward to Moxche at the end of May for my Birthday !!

"If you are looking for a serene and secluded getaway, Secrets Maroma is the perfect choice. This stunning resort, part of the Hyatt brand, boasts a spectacular design and architecture that has been preserved for 15 years. You will enjoy modern amenities and attentive staff who will cater to your every need. The resort offers a variety of shopping, dining, nightlife, and entertainment options on-site, so you will never run out of things to do. Plus, you will have access to the best beach in Riviera Maya, with its pristine sand and clear water. Secrets Maroma is an adult-only resort, which adds to its charm and tranquility."

I loved the Service especially the personal concierges Emmanuel and Roger! They really go out of their way to make your stay as comfortable as possible. Brandon and Henry also took very good care of us! Our room was not as.cool as we would like so they moved us to a cooler room and gave me an extra bottle of Champagne.